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Betting Rules
1. General betting conditions
Legiano Casino offers gambling services subject to the rules displayed on the website, the applicable Terms and Conditions and all laws and regulatory requirements that apply to the service and the player. These Betting Rules should be read carefully before placing any wager. Product-specific rules, game instructions and information shown on an individual betting or game page may also apply. Where a specific rule conflicts with a general rule, the specific rule for that product will normally apply, subject to applicable law.
Players must be legally permitted to gamble and must provide accurate information when creating and maintaining an account. An account may only be used by the registered account holder. Players must keep login details secure and must not allow another person to place wagers using their account. The account holder remains responsible for activity carried out through the account unless the player has promptly reported unauthorised access in accordance with the available support process.
Only one person may participate through an individual account. Attempts to create duplicate accounts, use another person’s account, conceal identity, manipulate promotions or interfere with the operation of the website may result in account review and action under the applicable terms. Any action taken will be handled in accordance with relevant rules and legal obligations.
- Check the wager details, selection, stake and potential return before confirming a bet.
- Do not place a wager if you are unsure about the market, game or settlement method.
- Keep account credentials private and notify the operator as soon as possible if access may have been compromised.
- Use only payment methods that belong to you or that you are authorised to use.
- Follow all age, location and eligibility requirements that apply to the service.
2. Placing and accepting wagers
A wager is generally submitted when the player selects the relevant option, enters a stake where required and confirms the transaction. A bet is not necessarily accepted merely because it has been entered, displayed or sent to the website. Acceptance occurs only when the wager is recorded by the operator’s system and a confirmation or other accepted status is shown. Players should check their account history or bet slip to confirm that a wager has been accepted.
Players are responsible for reviewing all details before confirmation. This includes the selected event or game, market, odds or displayed value, stake, possible return, bet type and any applicable conditions. Once accepted, a wager usually cannot be changed or cancelled by the player unless a cancellation option is expressly provided or the applicable rules allow it.
The operator may refuse, limit, suspend or cancel a wager where permitted by the applicable terms or law. This may include situations involving technical errors, suspected misuse, an unavailable product, an incorrectly displayed price, a duplicated transaction, a market being offered in error or information that is incomplete or inaccurate. Where a wager is cancelled or voided, the treatment of the stake will be determined by the relevant product rules and applicable requirements.
Displayed odds, prices, balances and returns may change before acceptance. A displayed figure is not a guarantee that the same figure will apply when a wager is confirmed. If a system issue causes an incorrect price or other material error to be shown, the wager may be reviewed under the applicable rules. The operator may also suspend betting while information is checked or when a market is affected by an unexpected event.
Technical issues and interruptions
Internet connections, devices, payment services and software can experience delays or interruptions. A message that a bet has been submitted does not by itself prove that the wager was accepted. If the website displays an error, players should avoid repeatedly submitting the same wager and should check their account history before trying again. Records held by the operator’s systems will generally be used to determine whether and when a transaction was received and processed, subject to applicable law and any investigation of a system fault.
3. Results, settlement and void wagers
Wagers are settled using the official result or outcome applicable to the relevant product. For sports and event betting, the source and timing of an official result may depend on the event, competition or market. For casino and other games, settlement is based on the game result recorded by the platform. A result may be amended if an official source corrects an error or if a technical or operational issue requires a review.
The rules for each market or game determine how postponed, abandoned, interrupted or changed events are treated. They may also determine how ties, dead heats, non-runners, player withdrawals, incomplete matches, incorrect listings and other unusual circumstances are handled. Players should review the rules shown for the relevant product before betting, as treatment can differ between markets.
A wager may be declared void where the relevant event or game cannot be settled reliably, where the bet was accepted because of a material error, where the market was not available for betting, or where another voiding condition in the applicable rules is met. A void wager is normally treated as having no winning or losing outcome, with the stake handled in accordance with the relevant product rules. Parts of a multiple or combined wager may be treated differently from the remaining parts.
Settlement information may not be available immediately after an event or game ends. Delays can occur while official results are confirmed, transactions are reconciled or an unusual outcome is reviewed. A pending status does not necessarily indicate a problem. Players should allow the relevant process to finish and should not rely on an unsettled wager when making further financial decisions.
- Check the applicable market or game rules before placing a wager.
- Treat official results and recorded game outcomes as the basis for settlement.
- Understand that a result can be corrected where reliable information changes.
- Review the account history if a wager remains pending or appears to have been settled incorrectly.
- Keep records of relevant bet confirmations if you need to ask about a transaction.
4. Account reviews, disputes and responsible betting
Legiano Casino may review account activity, wagers and transactions to protect players, maintain platform integrity and meet legal or compliance obligations. Reviews may relate to identity, age, payment ownership, unusual activity, technical errors, responsible gambling concerns or suspected prohibited conduct. A review may delay settlement, withdrawals or other account services while information is assessed. Players may be asked to provide information or documents that are reasonably required for the review.
If you believe a wager has been recorded, settled or handled incorrectly, check the relevant product rules and account history first. If the issue remains unresolved, raise it through the support channel available on the website and provide enough information to identify the account and transaction. Useful information may include the date, approximate time, stake, market or game, reference shown in the account and a clear description of the concern. Do not send passwords or unnecessary sensitive information.
Complaints and disputes will be reviewed in accordance with the applicable complaints process, terms and legal requirements. The operator may investigate system records, bet histories, game logs, official results and relevant communications. Players should provide accurate information and allow reasonable time for a response. Nothing in these rules limits any rights or protections that cannot lawfully be excluded.
Play within your limits
Gambling should be entertainment, not a way to make money or recover losses. Set a budget before you play and only use money you can afford to lose. Take regular breaks, avoid gambling when upset or under the influence of alcohol or other substances, and never chase losses by increasing stakes. Betting outcomes are uncertain, and previous results do not make a future result more likely.
- Set personal time and spending limits before starting.
- Stop playing if gambling is affecting your finances, relationships, work or wellbeing.
- Use available account controls, limits, breaks or self-exclusion options where appropriate.
- Ask for support if you are worried about your gambling or someone else’s gambling.
- Contact the operator through the support options shown on the website if you need help with account controls or these rules.
These Betting Rules are general information and may be updated when products, processes or legal requirements change. The current version published on the website applies to future activity from the time it is made available, unless a different approach is required by law. Players should review the rules regularly and before using a new betting product.