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Responsible Gaming
Gamble for entertainment
Gambling involves risk, and there is no guaranteed way to win. Games are based on chance or other unpredictable outcomes, and past results do not determine future results. A winning session does not mean that another win is due, while a losing session cannot be corrected by continuing to play. Treat every wager as an entertainment expense and accept the possibility that the money may not be returned.
Before you begin, decide how much time and money you are comfortable spending. Your limits should be based on your personal circumstances, including your income, regular expenses, savings, debts and other responsibilities. Do not use money intended for rent, bills, food, education, medical care or other essential needs. Never borrow money, sell possessions or use credit to fund gambling.
- Set a spending limit before you play and stop when you reach it.
- Set a time limit and take regular breaks away from gambling.
- Keep gambling separate from household spending and financial commitments.
- Do not chase losses by increasing your stakes or playing for longer.
- Avoid gambling when you are upset, stressed, tired, intoxicated or affected by drugs.
- Do not gamble to celebrate, relieve boredom or escape personal problems.
- Remember that withdrawing winnings does not guarantee future results.
A useful habit is to record the amount of money and time you spend gambling. Reviewing this information can help you maintain an accurate picture of your activity. If gambling stops feeling like a choice and begins to feel like something you must do, take a break and consider speaking with a trusted person or a qualified support service.
Tools to help you stay in control
Legiano Casino may make account controls or safer gambling tools available to players. Depending on the service and your account, these may include deposit limits, wagering limits, session reminders, temporary breaks or account closure. These tools are designed to help you follow a decision you have made in advance. They are not a replacement for personal responsibility or professional support.
Set limits before playing
Choose limits that are realistic and affordable. A limit should not be set at an amount you hope to win back, and it should not be changed simply because you have lost. If a limit is difficult to maintain, consider reducing it further or stopping gambling altogether. Allow any applicable limit or account-control request to take effect before continuing to play.
Take a break or close your account
A temporary break can provide time to reflect on your gambling without the pressure of making decisions while playing. If you believe that gambling is becoming difficult to control, account closure or a longer exclusion period may be more appropriate. Do not create another account or use another person’s account to get around a break or exclusion.
If you request a restriction, break or closure, follow any instructions provided by the operator. Keep in mind that account controls may not apply to gambling activity with other providers. If you use more than one gambling service, consider applying suitable limits or exclusions across all of them.
Use practical safeguards
Consider removing saved payment methods, avoiding high-risk situations and keeping gambling applications or websites away from shared devices. Do not try to recover losses by gambling more. If you have decided to stop, ask a trusted person to support your decision and help you maintain distance from gambling activity.
Recognising signs of gambling harm
Gambling harm can affect finances, relationships, physical health, mental wellbeing, work and study. It can develop gradually, and a person may not recognise the problem immediately. You do not need to wait for a serious crisis before asking for help. Early support can make it easier to regain control.
- Spending more money or time gambling than you planned.
- Trying to win back money after a loss.
- Increasing stakes to achieve the same excitement.
- Feeling restless, irritable or anxious when trying to cut back.
- Hiding gambling, losses, transactions or account activity from others.
- Borrowing money, missing payments or using essential funds to gamble.
- Neglecting work, study, family, friends or personal responsibilities.
- Feeling guilty, ashamed, hopeless or distressed because of gambling.
- Using gambling to cope with stress, loneliness, depression or other difficulties.
- Attempting to stop or reduce gambling but being unable to do so.
If any of these signs apply to you, stop gambling and consider seeking confidential support. Speak with someone you trust, such as a family member, friend, financial counsellor, health professional or gambling support service. Asking for help is a practical step, not a failure. A support professional can help you understand your options, prepare a plan and address related financial or emotional concerns.
If gambling has caused financial stress, avoid taking further risks to solve the problem. Prioritise essential expenses and consider contacting a qualified financial counsellor. If you feel unsafe or are experiencing a mental health emergency, contact appropriate emergency or crisis support in your area.
Protecting yourself and others
Age and access
Gambling is only for people who meet the applicable minimum legal age. Do not allow children or other unauthorised people to access your account. Keep your login details, device and payment information secure, and log out when you have finished. Do not share an account or permit another person to gamble using your identity.
Account security
Use a strong, unique password and update it if you believe it has been exposed. Be cautious of messages or websites asking for your password, payment details or verification information. If you notice activity that you do not recognise, stop using the account and raise the matter through the available customer support or account-security process.
Marketing preferences
You can review the promotional communications you receive and use the available settings or instructions to reduce marketing messages. Choosing not to receive promotions does not prevent you from seeking help or using account controls. Promotional content should never be treated as a reason to gamble or as an indication that a win is likely.
Our shared responsibility
Legiano Casino provides information and, where available, tools intended to support responsible gambling. We may monitor account activity for signs of risk and may contact players, apply restrictions or take other appropriate action where permitted by applicable requirements. These measures cannot identify every concern or prevent all gambling harm, so personal limits and early help remain important.
For more information about available account controls, responsible gambling features or how to request a break or closure, review the relevant account settings and help information. If you are unsure which option is suitable, contact the available support team before continuing to gamble. Responsible gambling is an ongoing choice: know your limits, take breaks and stop when gambling is no longer enjoyable or affordable.